Privacy Policy
Effective date: May 13, 2026 · Last updated: May 13, 2026
AVBOOST Agency ("AVBOOST," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect information about visitors to our website (avboost.agency) and clients who use our services.
1. Information We Collect
Information you give us directly
When you fill out a contact form, book a strategy call, or sign on as a client, we collect information you provide, including: your name, email address, phone number, business name, business address, and any additional details you share about your business needs.
Information we collect automatically
When you visit our website, we may collect certain information automatically, including: your IP address, browser type, device type, pages visited, time spent on pages, referring URL, and general geographic location. This information is collected through cookies, analytics tools (Google Analytics 4), and similar technologies.
Information from client accounts
When you become a client, we access accounts and data necessary to deliver agreed services. This may include your Google Business Profile data, website analytics, ad account performance data, review platform data, and customer contact lists you provide to us for email or SMS campaigns. This data is used only to manage and improve your marketing — never for our own commercial purposes.
2. How We Use Your Information
We use information we collect to: respond to your inquiries and schedule strategy calls; provide and improve our marketing services; communicate with you about your account, results, and updates; send you the occasional marketing tip email if you opt in (you can unsubscribe at any time); comply with legal obligations; and prevent fraud and protect the security of our services.
We do not sell your personal information. We do not use your data for advertising our services to third parties.
3. How We Share Your Information
We share your information only in the following circumstances:
- Service providers: We use third-party tools to deliver our services, including Stripe (payment processing), Google Analytics (website analytics), and others. These providers have access to information only as needed to perform their functions and are bound by confidentiality agreements.
- Platforms we manage on your behalf: To manage your Google Business Profile, ad accounts, and other platforms, we provide your business information (name, address, phone, service area) to those platforms as required.
- Legal requirements: We may disclose information if required by law, court order, or government authority, or to protect the rights, property, or safety of AVBOOST, our clients, or others.
- Business transfers: If AVBOOST is acquired or merges with another company, your information may be transferred as part of that transaction. We will notify you before your information is subject to a different privacy policy.
4. Cookies and Tracking
Our website uses cookies — small text files stored on your device — to understand how visitors use the site and to improve the experience. We use Google Analytics to analyze website traffic. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
You can control cookies through your browser settings. Disabling cookies may limit some functionality of our website.
5. Email and SMS Communications
If you sign up for our email list, we will send you periodic marketing tips. You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.
We do not send unsolicited SMS messages. If we send SMS communications on behalf of a client (as part of their marketing campaign), recipients have consented to receive those messages. All SMS programs include clear opt-out instructions.
6. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with our legal obligations. If you cancel your account, we will retain your information for up to two (2) years for accounting, legal, and dispute resolution purposes, after which it is deleted or anonymized.
You may request deletion of your personal information at any time by contacting us at [email protected]. We will respond within thirty (30) days.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information (subject to legal retention requirements).
- Portability: Request a machine-readable copy of your data.
- Opt-out: Opt out of marketing communications at any time.
To exercise any of these rights, contact us at [email protected]. We will respond within thirty (30) days.
8. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, the right to delete your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information. To submit a CCPA request, contact us at [email protected].
9. Security
We implement industry-standard security measures to protect your information, including encrypted connections (HTTPS), access controls, and secure credential management. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security. If you have a security concern, please contact us immediately at [email protected].
10. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a new effective date and, for active clients, by email notification. Your continued use of our services after the effective date of changes constitutes acceptance of the updated policy.
12. Contact
Questions about this Privacy Policy or how we handle your data? Contact us at [email protected]. We respond to all privacy inquiries within five (5) business days.