Terms of Service
Effective date: May 13, 2026 · Last updated: May 13, 2026
These Terms of Service ("Terms") govern your use of marketing services provided by AVBOOST Agency ("AVBOOST," "we," "us," or "our") to you ("Client," "you," or "your"). By signing a service agreement or using our services, you agree to these Terms.
1. Services
AVBOOST provides digital marketing services for local businesses as described in your service agreement, including but not limited to: website design and management, search engine optimization, Google Business Profile management, paid advertising management, social media management, review management, content creation, and related services.
The specific services, deliverables, and pricing applicable to your account are defined in your individual service agreement. These Terms apply in addition to any service agreement and, in the event of a conflict, the service agreement controls.
2. Payment Terms
Services are billed monthly in advance. Payment is due on the first of each month or the date specified in your service agreement. We accept payment by credit card, debit card, and ACH bank transfer via our payment processor, Stripe.
If payment is not received within ten (10) days of the due date, we reserve the right to pause services until payment is received. Accounts more than thirty (30) days past due may be suspended or terminated at our discretion.
Advertising spend (Google Ads, Meta Ads, and similar platforms) is billed separately and directly to your payment method at cost. AVBOOST does not mark up advertising spend.
3. Cancellation
Either party may terminate services at any time with thirty (30) days' written notice. Notice must be submitted in writing via email to your account contact or to [email protected].
There are no long-term contracts and no early termination fees. Upon cancellation, all services will continue through the end of your current billing cycle. Prepaid fees are non-refundable except where required by law.
4. Ownership of Accounts and Assets
You retain full ownership of all accounts we manage on your behalf, including but not limited to: your Google Business Profile, your Google Ads account, your Meta Ads account, your website files, your domain name, your analytics accounts, and your customer contact lists.
AVBOOST will not hold, withhold, or restrict access to your accounts as leverage for payment disputes or for any other reason. Upon request or upon termination of services, we will transfer all credentials and access to you within five (5) business days.
Content created by AVBOOST specifically for your account (website copy, blog posts, social media content) becomes your property upon full payment for the period in which it was created.
5. Performance Expectations
AVBOOST does not guarantee specific rankings, traffic levels, leads, phone calls, revenue, or any other performance outcome. Digital marketing results depend on many factors outside our control, including search engine algorithm changes, competitor activity, market conditions, and the quality of your products and services.
We commit to applying industry-standard practices, maintaining transparency through your live dashboard and monthly reports, and addressing issues promptly when results fall below reasonable expectations. If you are not satisfied with your results within the first sixty (60) days, we will conduct a joint review to identify adjustments — and if we cannot agree on a path forward, we will honor an immediate cancellation with no remaining obligation.
6. Client Responsibilities
To allow us to deliver services effectively, you agree to: provide accurate information about your business, services, and service area; respond to requests for approvals, content, photos, or credentials within a reasonable timeframe; maintain an active Google Business Profile under your control; and notify us of any significant changes to your business (ownership changes, address changes, service changes).
Delays in client response that prevent timely delivery of agreed services do not constitute grounds for refund or service credit.
7. Acceptable Use
You agree not to use AVBOOST's services in connection with any business that is illegal, deceptive, or that violates applicable laws and regulations. You agree not to request the creation of false reviews, deceptive advertising claims, or content that violates Google, Meta, or other platform policies.
AVBOOST reserves the right to terminate services immediately and without refund if a client requests or requires activities that violate applicable law, platform terms, or our ethical standards.
8. Confidentiality
Both parties agree to keep confidential any non-public business information shared in the course of the engagement, including pricing, strategy, and client data. We will not share your business information with third parties except as required to deliver agreed services (for example, providing your business name and address to citation directories) or as required by law.
9. Limitation of Liability
To the maximum extent permitted by applicable law, AVBOOST's total liability for any claim arising from or related to these Terms or our services is limited to the total fees paid by you in the three (3) months preceding the claim.
AVBOOST is not liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, lost revenue, or lost business opportunities, even if we have been advised of the possibility of such damages.
10. Dispute Resolution
We prefer to resolve disputes directly. If you have a concern, please contact us at [email protected] and we will work to address it within five (5) business days.
If a dispute cannot be resolved directly, it shall be submitted to binding arbitration under the rules of the American Arbitration Association, in the State of Delaware, under Delaware law. Both parties waive the right to a jury trial and to participation in class action proceedings.
11. Changes to These Terms
We may update these Terms from time to time. We will notify active clients of material changes via email at least thirty (30) days before they take effect. Continued use of our services after that date constitutes acceptance of the updated Terms.
12. Contact
Questions about these Terms? Reach us at [email protected]. We respond to all inquiries within one business day.